Privacy Policy

1. Who we are

We operate a manufacturing and export business focused on stainless steel flatware, OEM/ODM programs, and related B2B services. Our registered address is in Jieyang City, Guangdong Province, China (see the Contact page for current contact details).

2. Information we collect

We may collect: (a) identifiers and contact details you provide (such as name, company name, job title, email address, phone number, country/region, and message content); (b) business inquiry details (product interests, quantities, timelines, specifications); (c) technical data automatically collected when you browse (such as IP address, approximate location derived from IP, device/browser type, referring URLs, pages viewed, and timestamps); and (d) cookie and similar technologies data as described below.

We do not intend to collect sensitive personal information through this website. Please do not submit government ID numbers, financial account details, health information, or other sensitive categories unless we explicitly request them for a specific, lawful purpose.

3. How we use information

We use information to: respond to inquiries and provide customer support; prepare quotations, samples, and commercial communications related to legitimate business interests; operate, secure, and improve our website; analyze aggregated usage trends; comply with legal obligations; and detect, prevent, or address fraud, spam, or technical issues.

4. Cookies and similar technologies

We may use cookies, local storage, pixels, and similar technologies to remember preferences, measure traffic, and support marketing analytics. Where required, consent may be managed through our cookie consent solution (for example, CookieYes). Depending on your region and settings, we may use Google Analytics (GA4) and/or Meta Pixel scripts that load only in accordance with applicable consent signals and our configuration.

You can control cookies through your browser settings and, where available, through the cookie banner preferences. Blocking certain cookies may impact site functionality.

5. Sharing and processors

We do not sell your personal information. We may share information with service providers who assist us on our instructions (such as hosting/CDN, email delivery, analytics, advertising platforms, consent management, security monitoring, and IT support), professional advisers where required, and authorities when required by law or to protect rights and safety.

6. Retention

We retain information for as long as needed to fulfill the purposes described in this policy, including managing ongoing business relationships, resolving disputes, and meeting legal, accounting, and compliance requirements. Retention periods vary depending on the nature of the data and legal obligations.

7. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

8. International transfers

Because we operate from China and serve global customers, your information may be processed in China and other countries where our service providers operate. Where required by applicable law, we will implement appropriate safeguards.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and/or to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details on our Contact page. We may need to verify your request.

10. Third-party links

Our website may contain links to third-party websites or embedded content. This policy does not apply to third-party sites. We encourage you to read their privacy policies.

11. Children

This website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date where appropriate.

13. Contact us

For privacy-related questions, please contact us via the Contact page or the business contact channels published on our website.